zoho vs salesforce

At present, CRM software has quickly become one of the most exemplary business tools in the market as helping businesses store customer data, track sales and service activities, forecast revenue, and measure the efficacy of marketing programs.

Yes, absolutely, all at one place with most of the ease & convenience.

And, so here in this post, we are comparing Zoho CRM vs. Salesforce; two of the widely popular CRM software. It’s important for you to take a closer look as you might be intended to choose one of the two.

The comparison here focuses on systems, pricing, features, and integrations; letting you choose your one favorite, affecting your productivity and profitability for years to come. Here we go:

Zoho CRM  vs. Salesforce


d logo 700 zohosalesforce dsim

Who is this software for?

Small Business | Large Enterprises | Medium Business | Freelancers

Small Business | Large Enterprises | Medium Business


  • Lead scoring
  • Lead segmentation
  • Web activity tracking
  • Predicitve analytics
  • Bi-directional CRM syncing
  • Create invoices
  • Create quotes
  • Create membership sites
  • Sales reports
  • Real-time sales alerts
  • Mobile app
  • Social CRM
  • Lead scoring
  • Lead segmentation
  • SMS marketing
  • Personalize web content
  • Web activity tracking
  • Predicitve analytics
  • Bi-directional CRM syncing
  • Event management
  • Create invoices
  • Create quotes
  • Split testing
  • Create membership sites
  • Bulk social media posting
  • Sales reports
  • Real-time sales alerts
  • Mobile app
  • Social CRM


Free Edition – For 3 Users
  • Leads
  • Contacts
  • Accounts
  • Opportunities
  • Tasks, events, call logs, and notes
  • CRM views
  • Advanced filters
  • Status updates
  • Direct messages
  • Attach files to feeds
  • Follow up rules
  • Twitter, Facebook & Google+ integration
  • 10 Email templates
  • Email opt-out
  • Several other features
Standard – INR 720(+taxes)/user/month (billed annually)
  • All features from Free Edition+
  • Reports and dashboards
  • Document library
  • Roles and profiles
  • Mass email
  • Call center connectors
  • 100,000 records
Professional – INR 1200 (+taxes)/user/month (billed annually)
  • All Features from the Standard Plan+
  • Email integration
  • Social CRM
  • Google AdWords integration
  • Workflow automation
  • Inventory management
  • Macros
  • Unlimited records
Enterprise – INR 2100 (+taxes)/user/month (billed annually)
  • All Features from the Professional Plan+
  • Territory management
  • Custom applications Custom buttons
  • Workflow approval processes
  • Page layouts
  • Custom modules
  • Multiple currencies
Ultimate – INR6000(+taxes) user/month
  • All Features from other plans+
  • Sandbox
  • Dedicated Database cluster
  • Priority support
  • Advanced customization
  • Advanced CRM analytics
  • Enhanced storage
Lightning Essentials – $25 per user/month
  • Account & Contact Management
  • Opportunity Management
  • Customizable sales process
  • Task Management, Activity Feed
  • Calendar all
  • Sell from anywhere on any device
Lightning Professional – $75 per user/month
  • Lightning Essentials, plus…
  • Configure, price, quote & bill
  • Collaborate across your company
  • Cross-sell and upsell
  • Connect sales info to any app
  • Get the most out of Salesforce
Lightning Enterprise – $150 per user/month
  • Lightning Professional, plus…
  • Sales Teams
  • Sales Console App
  • Person Accounts
  • Einstein Automated Contacts
  • Forecast sales more accurately
  • Get real-time sales insights
  • Extend Salesforce to your partners
  • Customize and automate processes
Lightning Unlimited – $300 per user/month
  • All features and capabilities

Free Trial

15 Days

30 Days

Contract Term



Devices Supported

Android, iPhone, iPad, Linux, Mac, Windows, Web-based

Android, iPhone, iPad, Linux, Mac, Windows, Web-based

Supported Integrations

  • Zoho Mobile Edition
  • Zoho Email
  • Zoho Projects
  • Zoho Apps
  • Google Apps
  • Gmail
  • Microsoft Outlook
  • QuickBooks
  • MailChimp
  • Contactology
  • Coconect
  • Constant Contact
  • Zopim
  • Twitter
  • Facebook
  • vWorkApp
  • ClickDesk
  • ExactTarget
  • HelpOnClick
  • gUnify
  • OneSaaS
  • Socket
  • TeamSupport.com
  • GetResponse
  • Wufoo
  • SimplyCast
  • CloudWork
  • Unbounce
  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk


Contact Mail



https://www.zoho.com/crm/ https://www.salesforce.com/in/

Zoho CRM


“Zoho CRM” is a multichannel CRM software. With an inbuilt conversational AI, pipeline management system, tools for marketing and sales force automation, and in-depth analytics, Zoho CRM system helps you maximize your sales performance.


15-day free trial/Paid

zoho pricing


Sales force

Salesforce CRM, created by Salesforce as helps users track all customer information and interactions in one location to follow more leads. The Lead Management, Marketing Automation, Sales Data, and Partner Management apps offered here let users follow their leads until they are ready for conversion.


30-days free trial/Paid

salesforce pricing
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