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Google announced that it will now be sending email notifications to users when business owners respond to their Google My Business (GMB) reviews.

The notification email notifies the customer of a reply to their review and contains a link to a page with the full owner response.

“When businesses respond to, or update responses to customer reviews, the customer now receives an email notification. The business’s response is published immediately and 5 minutes later, the notification is sent. This 5 minute delay allows time for the merchant to make any corrections to their response after submitting.”- Marissa Nordahl, Community Manager at Google My Business

This should be seen as a great incentive to businesses to respond to reviews- whether they’re positive or negative.

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The DSIM Editorial Team is a group of passionate digital marketing experts dedicated to providing insightful, high-quality content on the latest trends, strategies, and tools in the digital marketing industry. As part of the Delhi School of Internet Marketing (DSIM), the team focuses on delivering valuable information to help aspiring marketers, entrepreneurs, and business professionals enhance their digital skills. With years of combined experience in SEO, social media, content marketing, and paid advertising, the DSIM Editorial Team ensures that each piece of content is designed to educate and empower readers to succeed in the fast-paced world of digital marketing.

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